Customer Service Representative Jobs in Arlington Heights, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Old Mill Creek, IL (20 miles from Arlington Heights, IL)
- 4 days ago
- Old Mill Creek, IL (20 miles from Arlington Heights, IL)
- 4 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Old Mill Creek, IL (20 miles from Arlington Heights, IL)
- 30+ days ago
- Old Mill Creek, IL (20 miles from Arlington Heights, IL)
- 30+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative
- West Chicago, IL (19 miles from Arlington Heights, IL)
- 15 days ago
- West Chicago, IL (19 miles from Arlington Heights, IL)
- 15 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Barrington, IL (9 miles from Arlington Heights, IL)
- moments ago
- Barrington, IL (9 miles from Arlington Heights, IL)
- moments ago
Morgan Stanley Client Service Associate Job Description POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s)(FAs)/ Private Wealth...
- Chicago, IL (21 miles from Arlington Heights, IL)
- 6 hours ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 6 hours ago
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
Customer Service Representative - FS
- Chicago, IL (21 miles from Arlington Heights, IL)
- 12 hours ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 12 hours ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Customer Service Representative
- River Forest, IL (17 miles from Arlington Heights, IL)
- 12 hours ago
- River Forest, IL (17 miles from Arlington Heights, IL)
- 12 hours ago
Store 4706790: 7201 W North Ave, River Forest, Illinois 60305 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Highland Park, IL (10 miles from Arlington Heights, IL)
- 12 hours ago
- Highland Park, IL (10 miles from Arlington Heights, IL)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Whole Foods
- Evanston, IL (14 miles from Arlington Heights, IL)
- 12 hours ago
- Evanston, IL (14 miles from Arlington Heights, IL)
- 12 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Chicago, IL (21 miles from Arlington Heights, IL)
- 15 hours ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 15 hours ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Senior Business Analyst (Dynamics 365 Customer Service Implementation)
- Northfield, IL (11 miles from Arlington Heights, IL)
- 15 hours ago
- Northfield, IL (11 miles from Arlington Heights, IL)
- 15 hours ago
We are seeking a Senior Business Analyst with expertise in implementing Microsoft Dynamics 365 Customer Service (D365 CS). The ideal candidate will play a pivotal role in gathering and analyzing...
Customer Service Representative
- Chicago, IL (21 miles from Arlington Heights, IL)
- 20 hours ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 20 hours ago
Job Description About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....
Customer Service Engineer - PCB
- Chicago, IL (21 miles from Arlington Heights, IL)
- 20 hours ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 20 hours ago
at KLA Corporation in Chicago, Illinois, United States Job Description Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually...
Customer Service Representative
- Lombard, IL (16 miles from Arlington Heights, IL)
- 20 hours ago
- Lombard, IL (16 miles from Arlington Heights, IL)
- 20 hours ago
Customer Service Representative Lombard, IL Type: Contract-to-Hire Category: Administrative Salary: 23.00 Per Hour Reference ID: 10044645 Shortcut: HYFNvY Job Title: Customer Service Representative...
Senior Client Advocate - Project Management Officer
- Chicago, IL (21 miles from Arlington Heights, IL)
- 21 hours ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 21 hours ago
The Project Management Officer will lead individual projects within the team, ensuring that each initiative is executed on time and within client scope. This role requires close collaboration with...
Demographic Data for Arlington Heights, IL
Moving to Arlington Heights, IL? Find some basic demographic data about Arlington Heights, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Arlington Heights, IL
Highest Education Level
Customer Service Representatives in Arlington Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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